{"id":76727,"date":"2022-06-09T11:26:36","date_gmt":"2022-06-09T09:26:36","guid":{"rendered":"https:\/\/www.myprimobox.com\/uncategorized\/i-have-forgotten-my-password\/"},"modified":"2022-12-29T17:21:29","modified_gmt":"2022-12-29T16:21:29","slug":"i-have-forgotten-my-password","status":"publish","type":"post","link":"https:\/\/www.myprimobox.com\/en\/logging-in-to-your-space\/i-have-forgotten-my-password\/","title":{"rendered":"I\u2019ve forgotten my password"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading auto_text=”yes” text_color=”color-846033″ heading_semantic=”h1″ text_size=”fontsize-190975″ uncode_shortcode_id=”133610″ text_color_type=”uncode-palette”]This is a custom heading element.[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”211176″]You have activated your space<\/mark> but you cannot remember your password. The procedure to reset it is as follows.<\/p>\n

1. Go to<\/strong> the myPrimobox website<\/a> or the mobile app<\/mark>.
\n2. Click<\/strong> \u201cForgot your username or password?\u201d<\/p>\n

\"\"<\/p>\n

3. A new page is displayed. You will then be asked to enter the email address associated with your myPrimobox space<\/mark> in order to send you the link to reset your password. Enter<\/strong> your email in the dedicated field as shown below:<\/p>\n

\"\"<\/p>\n

4. Click<\/strong> the \u201cSubmit\u201d button. You will then receive an email with a link to reset your password.<\/p>\n

If you do not receive the email within a few minutes, please send us a request via our contact form.<\/p>\n

Please note: some email services classify this email as junk mail. Remember to check your spam folder.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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