I haven’t received my login details (username and/or password)

Your login details will be sent to you when your first payslip is uploaded to your secure myPrimobox space.

Depending on the information provided by your employer, you will receive your login details in an email or in a printed activation letter (sent to your home address).
If you have not received an email or a printed activation letter and your first pay slip has already been uploaded, please request your login details via our contact form.