Frequently asked questions
You haven’t yet logged in and need help to activate your myPrimobox space
>J’ai reçu un email d’activation, je souhaite activer mon espace
>J’ai reçu un courrier d’activation papier, je souhaite activer mon espace
>J’ai déjà un espace myPrimobox, je dois en activer un second
You have activated your space but cannot access it
You are logged in to your space and would like help on the features offered
>I can’t find the document I need
>I wish to download or print a document
>I wish to move or rename a document
>I wish to add or delete a document
You wish to modify your personal data or find out more about its security.
>Je souhaite modifier mes données personnelles (nom, prénom, email, mot de passe…)
>Je souhaite clôturer mon compte
>J’ai une question sur mon document ou mes données personnelles
>Je souhaite activer la double authentification
New user
New to myPrimobox?
Our introductory video will guide you through your first steps in your personal space.
Click below to watch it.


Activating your space
Logging in to your space
Navigating your space
Personal data & security
