I wish to edit my personal data

You can edit the following data yourself from your myPrimobox space:

  • Email address
  • Username
  • Surname
  • First name
  • Password

Edit my email address, my username, my surname or my first name

Log in to your myPrimobox space and follow the steps below:

Once logged into your myPrimobox space:

  1. Click the “Profile” button, represented by a gear wheel, in the top right of your screen
  2. Enter your new personal data in the corresponding fields (email address, username, surname, first name)
  3. Click the “Update” button at the bottom of your screen
  4. A new window is displayed. Enter the password for your myPrimobox space

  5. Click the “Submit” button

Change my password

The feature is not available on the mobile app!

Once you have logged in to your myPrimobox space:

  1. Click the “Profile” button, represented by a gear wheel, in the top right of your screen.
  2. Click the “Change my password” button below the “My username” field
  3. Enter your new password twice, then click “Submit”
  4. Confirm your new password
  5. Click the “Submit” button

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